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QuickBooks Tip: See when Users Login and Out of QuickBooks

August 30, 2012 · Posted in QuickBooks Consulting, Tips & Tricks 

The QuickBooks Audit Trail is always on (since QuickBooks 2006) and records all transaction activity.  However, sometimes you may want to see when users login or out of QuickBooks.  This article shows how to see when users login or out of QuickBooks along with when a user creates or restores a backup file, changes the password, processes credit card transactions or accesses credit card information.

For this information to be recorded on the Credit Card Audit Trail, this feature must be enabled (Company > Customer Credit Card Protection > Enable Protection).  If the company accepts credit cards with Intuit Merchant Services, the Credit Card Protection feature must be enabled.  Additionally, once the Credit Card Protection feature is turned on, it cannot be turned off.  This feature requires a strong password which must be changed every 90 days.  Here is an example of the Credit Card Audit Trail Report (Reports > Accountant & Taxes > Customer Credit Card Audit Trail).

NOTE:  This post applies to desktop versions of QuickBooks — QuickBooks Pro, QuickBooks Premier, QuickBooks Accountant and QuickBooks Enterprise Solutions.

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Michelle Long HeadshotMichelle L. Long, CPA is the owner of Long for Success, LLC specializing in QuickBooks consulting & training, coaching small business owners, speaking and writing. She was named one of ‘10 Women who Inspire a Profession’ by Accounting Today and a Financial Services Champion of the Year by the SBA. She has been mentioned in the New York Times, Inc.com, Business Week, Investor’s Business Daily, WebCPA and more. Michelle is the author of Successful QuickBooks Consulting and How to Start a Home Based Bookkeeping Business.

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Comments

2 Responses to “QuickBooks Tip: See when Users Login and Out of QuickBooks”

  1. Elizabeth Sawyer on August 31st, 2012 4:10 PM

    This was a really great tip. I learned something new. Thank you for sharing.

    E

  2. Lynn Ailsworth on September 6th, 2012 3:50 PM

    I learned something new too, thanks!!

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